Front Desk Agent- Microtel- Opelika, AL

Microtel-Inn-; Opelika (AL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Paid time off (PTO)

Holiday pay

Job summary

Microtel Inn in Alabama is seeking friendly Front Desk Agents to join our hospitality team. You’ll be the face of our hotel, managing reservations, assisting guests with needs, and ensuring a smooth, welcoming experience while maintaining privacy and safety.

Responsibilities include operating phones/computers, handling cash and deposits, supporting daily hotel operations, and contributing to a clean public area.

Qualifications

• Experience in front desk or hospitality preferred.
• Ability to operate front desk software and basic computers.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Make, edit, and confirm guest reservations.
• Provide exceptional guest service and address needs promptly.
• Operate phones and computers efficiently to support guest requests.
• Safeguard guest privacy and safety.
• Maintain clean and inviting public areas.
• Handle cash, keys, and deposits and balance at shift end.

Skills

Customer service

Reservations

Cash handling

Phone etiquette

Team communication

Job description

Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!As a Front Desk Agent, you’ll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you’ll play a vital role in daily hotel operations while providing top-notch customer service.Your Role Includes:Safeguarding guest privacy and safetyMaking, editing, and confirming reservationsCommunicating with guests and team membersOperating phones and computers efficientlyGathering and interpreting reportsMaintaining clean and inviting public areasHandling cash, keys, and depositsAssisting with other duties as assignedWhat We’re Looking For:Dedication, flexibility, and a positive attitudeAvailability to work nights, weekends, and holidaysAuthorization to work in the United StatesPrior hotel front desk experience is a plus, but not requiredAbility to operate brand management softwarePhysical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneelWhat We Offer:Competitive pay with holiday and PTO benefitsA supportive team that mentors, challenges, and celebrates your growthIf you’re ready to make a difference for our guests and grow your career in hospitality, apply TODAY!We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.