Front Desk Agent- Microtel- Opelika, AL

Au Hospitality; Opelika (AL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Holiday pay

PTO benefits

Job summary

Au Hospitality in Opelika, AL is seeking a friendly Front Desk Agent for part-time roles to greet guests, manage reservations, and support daily hotel operations.

You will provide excellent service, handle phones and guest requests, maintain lobby areas, and process cash/deposits while collaborating with the team. Authorization to work in the United States is required; prior front desk experience is a plus.

Qualifications

• Service-oriented front desk experience is a plus.
• Authorization to work in the United States is required.
• Physical ability to lift up to 50 lbs and to stand for long periods.
• Willingness to work nights, weekends and holidays.
• Experience with reservations and guest communications is helpful.

Responsibilities

• Greet and assist guests at check-in/check-out and manage reservations.
• Safeguard guest privacy and safety.
• Operate phones and front desk computer systems efficiently.
• Communicate with guests and team members.
• Gather and interpret reports and maintain public areas.

Skills

Customer service

Communication

Flexibility

Availability nights/weekends/holidays

Tools

Brand management software

Job description

Job Location: Opelika, AL 36801

Position Type: Part Time

Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!

As a Front Desk Agent, you’ll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you’ll play a vital role in daily hotel operations while providing top-notch customer service.

Your Role Includes:

• Safeguarding guest privacy and safety
• Making, editing, and confirming reservations
• Communicating with guests and team members
• Operating phones and computers efficiently
• Gathering and interpreting reports
• Maintaining clean and inviting public areas
• Handling cash, keys, and deposits
• Assisting with other duties as assigned

What We’re Looking For:

• Dedication, flexibility, and a positive attitude
• Availability to work nights, weekends, and holidays
• Authorization to work in the United States
• Prior hotel front desk experience is a plus, but not required
• Ability to operate brand management software
• Physical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneel

What We Offer:

• Competitive pay with holiday and PTO benefits
• A supportive team that mentors, challenges, and celebrates your growth

We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.