Front Desk Agent - Guest Service & Growth + Bonus

Innvite Hospitality; Dublin (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Guaranteed bonus

Career development opportunities

Job summary

Invvite Hospitality in Dublin, OH is seeking a Full-time Front Desk Associate to handle guest check-in/out, reservations, and front office operations. The role requires second shift work from 3:00 PM to 11:00 PM, with a guaranteed bonus and opportunities for career development.

Ideal candidates will be fluent in English, have strong communications, basic math, and computer skills; prior night audit or basic accounting training is a plus. Neat appearance and professional attitude required.

Qualifications

• Fluent verbal and written English (Spanish a plus).
• Basic math competency required.
• Good handwriting.
• Computer skills including keyboard typing.
• Operate a 10-key calculator.
• Hospitable, civil contact with the public.
• Ability to work independently with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Night audit or basic accounting skills training may be provided.

Responsibilities

• Guest Check-in & Check-out.
• PMS Operations.
• Cash handling & credit card transactions.
• Switchboard operation and telephone etiquette.
• Front desk emergency/security procedures.
• Reservations for guest rooms and meeting rooms.
• Assist with administrative duties as assigned by management.
• Keep front desk and lobby neat, tidy, and clean daily.
• Minor decision making.
• Take group reservations and set up group blocks.
• Sales of guest rooms with new arrivals and inquiries.
• Follow all policies and procedures as outlined in the employee handbook.

Skills

English fluency

Basic math

Handwriting

Computer skills

10-key calculator

Customer service

Independent work

Multitasking

Night audit / basic accounting

Tools

PMS operations

Job description

Invvite Hospitality in Dublin, OH is seeking a Full-time Front Desk Associate to handle guest check-in/out, reservations, and front office operations. The role requires second shift work from 3:00 PM to 11:00 PM, with a guaranteed bonus and opportunities for career development.

Ideal candidates will be fluent in English, have strong communications, basic math, and computer skills; prior night audit or basic accounting training is a plus. Neat appearance and professional attitude required.