Night Front Desk Auditor — Flexible Hours & Growth

SHIVAAY HOSPITALITY LLC; Pell City (AL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Paid time off

Training & development

Job summary

Shivaay Hospitality LLC is seeking a Front Desk Team member to greet guests, handle check-ins/outs, answer calls, and support reservations. The role emphasizes customer service and clear communication in a fast-paced environment.

We offer a flexible schedule with opportunities for advancement, paid time off, and employee discounts. In-person work location is required, with potential for part-time or full-time hours.

Qualifications

• High school diploma or equivalent required for consideration.
• Strong communication and guest services aptitude expected.
• Ability to multi-task in a busy hotel lobby environment.

Responsibilities

• Assist guests with needs and requests.
• Check guests in and out efficiently.
• Answer phones professionally and relay messages.
• Make reservations and assist with billing and reservations concerns.
• Maintain neat, organized work area.
• Inform guests of local attractions and hotel facilities.
• Resolve guest issues promptly and courteously.

Skills

Customer service

Communication

Phone etiquette

Bilingual (plus)

Fast learner

Education

High school diploma or equivalent

Tools

Front desk OS

Job description

Shivaay Hospitality LLC is seeking a Front Desk Team member to greet guests, handle check-ins/outs, answer calls, and support reservations. The role emphasizes customer service and clear communication in a fast-paced environment.

We offer a flexible schedule with opportunities for advancement, paid time off, and employee discounts. In-person work location is required, with potential for part-time or full-time hours.