Front Desk Agent: Guest Experience & Flexible Scheduling

Homewood Suites Princeton; Princeton (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

Homewood Suites Princeton is seeking a friendly Front Desk Agent to join our hotel team. You will warmly greet guests, manage check-ins and check-outs, and handle reservations in a fast-paced environment.

This role emphasizes exceptional customer service, coordination with housekeeping and maintenance, and resolving guest questions promptly to ensure a smooth stay.

Join a supportive team with opportunities for growth and a rewarding, busy workday at our Princeton location.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Homewood Suites Princeton is seeking a friendly Front Desk Agent to join our hotel team. You will warmly greet guests, manage check-ins and check-outs, and handle reservations in a fast-paced environment.

This role emphasizes exceptional customer service, coordination with housekeeping and maintenance, and resolving guest questions promptly to ensure a smooth stay.

Join a supportive team with opportunities for growth and a rewarding, busy workday at our Princeton location.