Front Desk Agent — Guest Experience Pro | Daily Pay

Oneida Casino Hotel; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Coverage

Disability Insurance

Life Insurance

AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Oneida Casino Hotel in Green Bay, Wisconsin is hiring a Front Desk Agent to deliver warm welcomes, handle check-ins and check-outs, and create memorable guest experiences.

You will manage reservations, assist guests with requests, and keep the front desk humming with accuracy and courtesy. Familiarity with hotel management software and Microsoft Office is helpful, and high school diploma or equivalent is expected.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm welcomes and handle check-ins/outs with precision.
• Respond to guest requests and coordinate with team to ensure a smooth stay.
• Maintain accurate reservations, billing details, and front desk operations.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma

Tools

Hotel Management Software

Microsoft Office

Job description

Oneida Casino Hotel in Green Bay, Wisconsin is hiring a Front Desk Agent to deliver warm welcomes, handle check-ins and check-outs, and create memorable guest experiences.

You will manage reservations, assist guests with requests, and keep the front desk humming with accuracy and courtesy. Familiarity with hotel management software and Microsoft Office is helpful, and high school diploma or equivalent is expected.