Front Desk Agent - Flexible Schedule, Guest Service Pro

Embassy Suites by Hilton Tampa Downtown Convention Center; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel in Tampa is seeking a Front Desk Clerk to assist Guest Service Agents in checking in and checking out guests. This role involves providing directions, responding to inquiries, and ensuring high standards of service. Candidates must have at least 6 months of hospitality experience or a hospitality degree and be flexible with scheduling. Join a team passionate about delivering exceptional guest services in a full-time capacity.

Qualifications

• Minimum of 6 months experience in hotel front desk role or hospitality degree.
• Minimum 6 months in the hotel industry including food and beverage, customer service, or related positions.

Responsibilities

• Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
• Respond to guest inquiries in a timely, friendly, and efficient manner.
• Provide directions to local destinations.

Skills

Customer Focus

Adaptability

Dependability

Education

Hospitality Degree

Job description

A leading hotel in Tampa is seeking a Front Desk Clerk to assist Guest Service Agents in checking in and checking out guests. This role involves providing directions, responding to inquiries, and ensuring high standards of service. Candidates must have at least 6 months of hospitality experience or a hospitality degree and be flexible with scheduling. Join a team passionate about delivering exceptional guest services in a full-time capacity.