Front Desk Agent: Create Memorable Guest Experiences

Noble House Hotels & Resorts; San Diego, Northern (CA, KY); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Hotel discounts

Matching 401k (After 1 year)

On-Demand Pay

PTO

Complimentary Parking

Meals

Job summary

Estancia La Jolla Hotel & Spa, part of Noble House Hotels & Resorts, seeks a friendly Front Desk Agent to welcome guests and ensure a memorable stay. You will be the first point of contact, delivering information about hotel amenities and local attractions while handling check-in and check-out with professionalism.

The role demands excellent communication, a welcoming presence, and the ability to work AM/PM shifts, including weekends and holidays. Join our team focused on guest satisfaction.

Qualifications

• Experience within a Hotel/Resort environment.
• Previous customer-related experience is an asset
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem-solving abilities
• Ability to stand/walk for long periods
• Ability to learn and use the computer systems used at the hotel
• Highly responsible & reliable
• Ability to work AM, PM, overnight shifts, weekend, and holiday shifts as required by operational needs.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Provide information about the hotel, amenities, and local area.
• Resolve guest inquiries and issues with a focus on service excellence.

Skills

Communication

Professional presentation

Interpersonal skills

Problem solving

Stamina

Computer systems

Reliability

Flexible shifts

Job description

Estancia La Jolla Hotel & Spa, part of Noble House Hotels & Resorts, seeks a friendly Front Desk Agent to welcome guests and ensure a memorable stay. You will be the first point of contact, delivering information about hotel amenities and local attractions while handling check-in and check-out with professionalism.

The role demands excellent communication, a welcoming presence, and the ability to work AM/PM shifts, including weekends and holidays. Join our team focused on guest satisfaction.