Guest Experience Host - Front Desk

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Front Office Associate to welcome guests, manage registrations, and communicate hotel services and promotions. This role offers visibility with a direct impact on the guest experience.

You will handle guest inquiries, assist with payment processing, and present Hyatt as the face of hospitality. Prior front desk experience is welcomed in this dynamic hotel environment.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Guest registration and registration processing; communication of hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Guest service

Verbal communication

Written communication

Job description

Hyatt Hotels Corporation seeks a Front Office Associate to welcome guests, manage registrations, and communicate hotel services and promotions. This role offers visibility with a direct impact on the guest experience.

You will handle guest inquiries, assist with payment processing, and present Hyatt as the face of hospitality. Prior front desk experience is welcomed in this dynamic hotel environment.