Front Desk & Guest Services Agent

Hyatt Hotels Corporation; Tampa (FL); On-site; USD 19,286,400 - 30,307,200; Full time

Benefits offered by this job

Free room nights after 90 days

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid vacation

Paid sick days

Adoption assistance

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent in the United States. The role involves guest registration, communicating hotel services, and handling payments, with a focus on creating a welcoming guest experience.

Ideal candidates have front desk or guest services exposure, strong communication skills, and the ability to work in a fast-paced environment. This on-site position offers a comprehensive benefits package.

Qualifications

• Previous front desk/guest services experience preferred.
• Refined verbal and written communication skills.
• Ability to stand for long periods in a fast-paced environment.

Responsibilities

• Handle guest check-in and check-out processes.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to inquiries.
• Be the face of Hyatt, delivering courteous service at all times.

Skills

Customer service

Front desk

Communication

Guest interaction

Job description

Hyatt Hotels Corporation is seeking a Front Office Agent in the United States. The role involves guest registration, communicating hotel services, and handling payments, with a focus on creating a welcoming guest experience.

Ideal candidates have front desk or guest services exposure, strong communication skills, and the ability to work in a fast-paced environment. This on-site position offers a comprehensive benefits package.