FRONT DESK AGENT (AM & Night Audit)

Wolf by Vanderpump Scottsdale; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Wolf by Vanderpump Scottsdale is looking for a Front Desk Agent and Night Auditor in Wichita, Kansas. This full-time role involves overseeing overnight front desk operations, ensuring a smooth and secure experience for guests.

The ideal candidate will have experience in hospitality and excellent problem-solving skills. Key tasks include auditing financial transactions, handling check-ins and check-outs, and addressing guest inquiries. Join a dedicated team committed to guest satisfaction!

Qualifications

• Previous experience in hospitality, accounting, or a similar role.
• Strong math and computer skills, with proficiency in hotel management software.
• Flexibility to work overnight shifts, including weekends and holidays.

Responsibilities

• Audit and balance daily financial transactions and prepare reports.
• Handle guest check-ins and check-outs, ensuring a seamless experience.
• Conduct security checks and monitor property safety.

Skills

Problem-solving skills

Customer service skills

Math skills

Computer skills

Tools

Hotel management software

Job description

JOB SUMMARY

At HCW Hospitality, every guest’s experience matters—day or night. As a Front Desk Agent and Night Auditor, you’ll oversee overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will keep our hotel running efficiently after hours. This position is full-time & coverage includes 3 overnight & 2 morning or afternoon shifts weekly.

WHAT YOU'LL DO

As a Front Desk Agent and Night Auditor, you’ll handle overnight operations and end-of-day reporting. In this role, you will:

• Audit and balance daily financial transactions and prepare reports.
• Handle guest check-ins and check-outs, ensuring a seamless experience.
• Address guest inquiries and resolve any issues promptly.
• Conduct security checks and monitor property safety.
• Assist with guest requests and provide information about hotel services.
• Maintain accurate records of guest accounts and transactions.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING

We’re looking for a detail‑oriented, self‑motivated individual who excels at night. To excel in this role, you’ll need:

• Previous experience in hospitality, accounting, or a similar role.
• Strong math and computer skills, with proficiency in hotel management software.
• Excellent problem‑solving and customer service skills.
• The ability to work independently and handle multiple tasks.
• Flexibility to work overnight shifts, including weekends and holidays.
• A positive attitude and a commitment to guest satisfaction.

JOIN HCW HOSPITALITY

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future

With us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.