Front Desk Agent

HVMG; Winston-Salem (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Guest Service Associate to create memorable experiences for guests at Marriott Winston-Salem. This role involves welcoming guests, ensuring timely check-ins and check-outs, and providing exceptional service. Ideal candidates will have a high school diploma and a passion for customer service, with opportunities for career advancement and flexible scheduling.

Benefits

Opportunities for career advancement

Flexible full-time and part-time schedules

Up to 40% earned wages paid BEFORE payday

Paid Time Off (PTO) and Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with a guaranteed 4% match

Hotel, Food, and Beverage Discounts

Qualifications

• High school diploma or GED required.
• 1-3 months of related experience preferred.
• Basic reading, writing, and math skills necessary.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.
• Interact with guests both in person and by phone.

Skills

Communication

Customer Service

Teamwork

Education

High school diploma or GED

Job description

Marriott Winston-Salem

Excellent opportunity to "WOW" guests! Who this job will appeal to:

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing, and math skills. May be required to work nights, weekends, and/or holidays. This job requires the ability to perform the following: regularly talking, hearing, and interacting with guests; frequently using hands and fingers to handle, or feel objects, tools, or controls; occasionally walking, sitting, and reaching with hands and arms; frequently lifting and/or moving up to 10 pounds; standing for long periods.

Education & Experience

High school diploma or GED, or an equivalent combination of education and experience. One to three months of related experience and/or training.

Our Associates Love

• Opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (medical, dental, and vision)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel, Food, and Beverage Discounts and Perks

An Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.