Front Desk Agent

Hospitality Ventures Management Group; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Un groupe de gestion hôtelière recherche un Agent de Service Client pour offrir une expérience mémorable aux invités. Le rôle implique d'accueillir les clients, de gérer les enregistrements et de fournir un service exceptionnel. Les candidats doivent avoir un diplôme de lycée et une expérience en service à la clientèle est un plus. Des horaires flexibles et des opportunités d'avancement sont offerts.

Benefits

Opportunités d'avancement de carrière

Horaires flexibles à temps plein et partiel

Jours de congé payés et jours fériés payés

Avantages de santé complets

Plan de retraite 401k avec un match de 4%

Réductions sur les hôtels et la nourriture

Qualifications

• Doit avoir un diplôme de lycée ou équivalent.
• Expérience de 1 à 3 mois en service à la clientèle souhaitée.

Responsibilities

• Accueillir et servir les clients avec un excellent service.
• Assurer l'enregistrement et le départ des clients de manière amicale.
• Interagir régulièrement avec les clients par téléphone et en personne.

Skills

Service à la clientèle

Communication

Travail en équipe

Education

Diplôme de lycée ou GED

Job description

Who this job will appeal to

A team player with a great with a smile and who absolutely LOVES people!

What you will be doing

You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

One to three months in related experience and/or training.

Our Associates Love

• Amazing opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (including medical, dental, and vision coverage)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Ventures Management Group