Courtyard Marriott Front Desk Agent

Block 22 LLC; Welcome (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is looking for enthusiastic Front Desk Agents who can create memorable experiences for guests. This role involves welcoming guests, handling check-ins and check-outs, and providing exceptional customer service. Ideal candidates will be team players with strong communication skills and a knack for problem-solving. With flexible shifts and a comprehensive benefits package, this position offers a great opportunity to thrive in a dynamic environment. Join a team that values integrity, respect, and teamwork while making a positive impact on the community.

Benefits

Medical, Dental and Vision Insurance

Employee Assistance Program

Flexible Spending Accounts

Vacation Time Accrual

401K Program with Company Match

Free Parking

Hotel Discounts

Qualifications

• Excellent English communication skills required.
• Ability to lift a minimum of 35 lbs and manage multiple tasks.

Responsibilities

• Provide first impressions and exceptional service to guests.
• Handle cash and credit card transactions accurately.

Skills

Customer Service

Problem-Solving

Communication Skills

Teamwork

Education

High School Education

Tools

Computer

Cash Register

Calculator

Job description

Description

Experts in the art of hospitality the Courtyard Boise Downtown and Block 22 companies is where tradition and excitement combine with elegance, Boise's choice for creating and experiencing unforgettable hospitality. We are experts in the art of entertaining designed to celebrate life's most meaningful and exciting moments. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!

Checking people in and out. It's a no brainer, right? Often during the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day.

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone every day.
• Enjoy solving problems independently and as part of a team
• Be comfortable using a computer
• Handle cash and credit card transactions accurately and confidently

Requirements

• Must have excellent English communication skills and be able to read, write and speak fluently.
• Education: High School Education or equivalent experience.
• Experience: Customer Service background preferred but not required.
• Ability to operate computer, cash register and calculator
• Ability to work well as part of a team or on your own and can solve problems independently
• Project a professional image at all times through appearance, dress, and behavior.
• This position may require that the individual is able to lift a minimum of 35 lbs. and can maneuver large, cumbersome items
• Capability to manage multiple tasks simultaneously while maintaining attention to detail
• Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations.

Block 22, LLC is proud to offer a comprehensive benefit package to its employees.

• Medical, Dental and Vision is offered the first of the month following your hire date
• Employee Assistance Program
• Flexible Spending Accounts
• Vacation time accrual each pay period
• 401K program with a company match after completing one year of service
• Free Parking
• Hotel Discounts

Wage starting at $16.00+ DOE

Hours: Morning (7-3p) and Evening (2-10pm or 3-11pm) shifts available

Full Time or Part Time

Weekend availability required and some holidays are required

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.