Front Desk Agent

Longfellow Health Club; Wellesley (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Longfellow Health Club in Wellesley, MA is seeking a friendly Front Desk Agent to greet guests, answer calls, and manage scheduling with professionalism. You will support daily operations and help ensure a welcoming experience for every visitor.

No prior experience is required, but a strong focus on communication, organization, and a proactive attitude is essential. This on-site role offers an opportunity to grow with a close-knit team in a community-focused gym setting.

Qualifications

• Excellent communication and interpersonal abilities.
• Professional demeanor with guest-service mindset.
• Willingness to learn and grow in a busy front-desk environment.

Responsibilities

• Greet guests with a warm, welcoming attitude and assist with inquiries.
• Manage front desk operations: answer calls, respond to inquiries, and coordinate scheduling.
• Handle administrative tasks and data entry to support daily operations.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Job description

Join Our Team as a Front Desk Agent at Longfellow Wellesley!

Are you someone who enjoys creating positive first impressions and ensuring smooth experiences for others? At Longfellow Wellesley, located in beautiful Wellesley, MA, we’re looking for a friendly and professional Front Desk Agent to be the welcoming face of our team. If you’re ready to step into a role where your organizational skills and customer service shine, this might just be the opportunity for you!

What You’ll Be Doing

As a Front Desk Agent, you’ll play a key role in ensuring our operations run seamlessly and that every visitor feels valued. Your day-to-day responsibilities will include:

• Greeting and assisting guests with a warm and welcoming attitude.
• Managing front desk operations, including answering calls and responding to inquiries.
• Handling administrative tasks such as scheduling, record-keeping, and data entry.
• Providing information about our services and ensuring guests have a positive experience.
• Collaborating with other team members to maintain a smooth workflow.

What We’re Looking For

We’re seeking candidates who are enthusiastic, detail-oriented, and ready to jump into a dynamic role. Here’s what will help you succeed in this position:

• Strong communication and interpersonal skills.
• A friendly and professional demeanor.
• Excellent organizational and multitasking abilities.
• A proactive approach to problem-solving and assisting others.
• No prior experience is required, but a willingness to learn and grow is essential.

Why Join Longfellow Wellesley?

At Longfellow Wellesley, we take pride in fostering a welcoming and supportive environment for both our team and our guests. We value teamwork, professionalism, and a commitment to delivering exceptional service. When you join us, you’ll be part of a close-knit team that genuinely cares about creating a positive impact.