Front Desk Agent

Surib; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training provided

Career development opportunities

Competitive compensation

Job summary

Surib in Dayton, OH is seeking a Front Desk Agent to be the first point of contact for visitors and support daily reception operations. The ideal candidate is professional, friendly, and organized, creating a positive experience for guests while helping keep the workplace orderly.

Responsibilities include greeting visitors, guiding to the right contacts, answering calls, scheduling appointments, maintaining a tidy reception area, and providing general administrative support.

Qualifications

• Strong communication and customer service skills.
• Professional demeanor and friendly attitude.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple requests.
• Dependable, punctual, and team-oriented.
• Reception or front desk experience is a plus but not required.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide information and respond to inquiries professionally.
• Answer and route incoming calls as needed.
• Assist with coordinating appointments and visitor arrivals.
• Maintain a clean, organized, welcoming reception area.
• Receive and distribute mail and deliveries.
• Provide general administrative support to the team.
• Follow procedures and handle visitor information responsibly.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Team player

Reception experience (asset)

Job description

Introduction

We are seeking a welcoming and organized Front Desk Agent to serve as the first point of contact for visitors and assist with daily reception operations. The ideal candidate is professional, approachable, and committed to creating a positive experience while helping maintain an organized workplace.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide general information and respond to inquiries professionally.
• Answer and route incoming telephone calls as needed.
• Assist with coordinating appointments and visitor arrivals.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming correspondence and deliveries.
• Provide general administrative support to team members.
• Follow established procedures and handle visitor information appropriately.

Qualifications

• Strong communication and customer service skills.
• Professional demeanor and friendly attitude.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple requests.
• Dependable, punctual, and comfortable working with a team.
• Previous reception or front desk experience is an asset but not required.

What We Offer

• Training and ongoing support.
• A professional and collaborative workplace.
• Opportunities to develop administrative and customer service skills.
• Potential for career development.
• Competitive compensation.