Front Desk Agent

Fairfield Inn & Suites-South Kingstown; Wakefield (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Fairfield Inn & Suites by Marriott as a Front Desk Agent, where you'll be the welcoming face for guests. This role involves managing check-ins, providing information about hotel services, and ensuring a positive guest experience. Ideal candidates are passionate about hospitality and possess strong communication skills. With competitive pay and opportunities for advancement within Marriott International, this position is perfect for those looking to grow in the hospitality industry.

Benefits

Hotel discounts

Paid training and development opportunities

Potential for advancement within Marriott International

Qualifications

• Strong communication and organizational skills.
• Ability to remain calm under pressure and multitask effectively.
• Flexible availability, including weekends and holidays.

Responsibilities

• Greet guests with a friendly and professional demeanor.
• Check guests in and out efficiently, using hotel systems.
• Respond to guest needs, requests, and complaints with care.

Skills

Communication

Organizational Skills

Multitasking

Education

High school diploma or equivalent

Job description

Job Description:

At The Fairfield Inn & Suites by Marriott, we are searching for a Front Desk Agent who is warm, welcoming, and committed to delivering exceptional guest service. This is more than just a job — it’s an opportunity to be part of the Marriott International family, where your work has purpose, your team feels like home, and your growth is a priority.

As the first point of contact for guests, you’ll play a vital role in creating positive and lasting impressions. If you're passionate about hospitality and love connecting with people, we invite you to bring your enthusiasm to our front desk team.

Responsibilities:

• Greet guests with a friendly and professional demeanor

• Check guests in and out efficiently, using hotel systems

• Respond to guest needs, requests, and complaints with care and urgency

• Provide information about hotel services and local attractions

• Maintain accurate records of room availability and guest accounts

• Support other departments as needed to ensure seamless guest experiences

Qualifications:

• High school diploma or equivalent

• Previous experience in hospitality or customer service is preferred but not required

• Strong communication and organizational skills

• Ability to remain calm under pressure and multitask effectively

• Flexible availability, including weekends and holidays

• Positive attitude and a team-player mindset

Compensation:

• Competitive hourly wage

• Hotel discounts

• Paid training and development opportunities

• Potential for advancement within Marriott International

Ready to Begin Your Journey?

Join us at The Fairfield Inn and Suites and discover what it means to be part of a team that values people first, promotes from within, and is committed to creating a workplace where you belong.

Apply now and start building your future with Marriott.

Source: Hospitality Online