Front Desk Agent

Next Coms Talk; Boston (MA); On-site; USD 44,000 - 56,000; Full time

Job summary

Next Comms Talk, a Boston-based communications company, is seeking a professional Front Desk Agent. This role is crucial for creating a positive environment and involves greeting visitors, managing inquiries, and supporting administrative tasks. Ideal candidates will have strong communication skills and a professional demeanor, contributing to a collaborative work culture.

Benefits

Growth opportunities within the company

Skill development and training programs

Paid time off and holidays

Health, dental, and vision insurance options

Qualifications

• Previous experience in a front desk or administrative role is a plus.
• Professional appearance and demeanor required.
• Ability to remain calm and courteous in a fast-paced environment.

Responsibilities

• Greet clients, visitors, and staff in a courteous and professional manner.
• Manage appointments, meetings, and visitor logs.
• Uphold security procedures by monitoring visitor access.

Skills

Communication

Organization

Time Management

Multitasking

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft Office

Job description

Company Description

About Us

Next Comms Talk is a Boston-based communications company dedicated to helping businesses improve their brand presence through strategic marketing, innovative messaging, and tailored communication solutions. With a focus on excellence and collaboration, we strive to deliver impactful results and long-term growth for our clients and our team members.

Job Description

Job Description

Next Comms Talk is currently seeking a professional and motivated Front Desk Agent to join our team in Boston. As the first point of contact for visitors and clients, the Front Desk Agent plays a key role in creating a positive and professional environment. This position requires strong communication skills, excellent organizational abilities, and a high level of attention to detail.

Responsibilities

• Greet clients, visitors, and staff in a courteous and professional manner
• Answer and direct phone calls, emails, and other inquiries
• Manage appointments, meetings, and visitor logs
• Maintain a clean and organized front desk area
• Assist with general administrative tasks and support other departments as needed
• Handle deliveries, mail distribution, and office supplies inventory
• Uphold security procedures by monitoring visitor access
  
  

Qualifications

Qualifications

• High school diploma or equivalent required; associate degree preferred
• Previous experience in a front desk or administrative role is a plus
• Strong verbal and written communication skills
• Excellent time management and multitasking abilities
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Professional appearance and demeanor
• Ability to remain calm and courteous in a fast-paced environment
  
  

Additional Information

Benefits

• Competitive salary: $44,000 - $56,000 per year
• Growth opportunities within the company
• Skill development and training programs
• Supportive and collaborative work environment
• Paid time off and holidays
• Health, dental, and vision insurance options