FT Front Desk Agent

Landmark Hotel Group; Suffolk (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading hotel group as a Guest Services Representative at the Hilton Garden Inn Suffolk Riverfront. You'll be the first point of contact for guests, providing exceptional service and assistance with their needs. Enjoy a supportive team environment, competitive benefits, and opportunities for growth while making guests feel welcome and valued.

Benefits

Bonus money for doing a great job

Discounts for you and your friends and family

Training and Development Opportunities

401(k) with company match

Generous Paid Time Off

Health Coverage: Medical, Dental, Vision

Qualifications

• Always cheerful and ready to help.
• Can talk and listen to guests clearly.
• Quick thinker who can handle any situation.
• Work well with other team members to provide great service.

Responsibilities

• Greet every guest with a warm smile and help them check into their rooms.
• Be the go-to person for guests who need information about the hotel or local attractions.
• Help guests with any issues or requests quickly and efficiently.
• Help guests book their stay and ensure they have everything they need.

Skills

Good Communication Skills

Problem Solver

Great Attitude

Team Player

Job description

Hotel Front Desk / Guest Services Representative, HILTON GARDEN INN

Location: Hilton Garden Inn Suffolk Riverfront

Full-Time Job

Join Our Team as a Guest Services Representative!

Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.

What You’ll Get To Do:

• Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems: Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations: Help guests book their stay and ensure they have everything they need.
  
  
  

Who we are looking for:

• Great Attitude: Always cheerful and ready to help.
• Good Communication Skills: Can talk and listen to guests clearly.
• Problem Solver: Quick thinker who can handle any situation.
• Team Player: Work well with other team members to provide great service.
• Professional Appearance: Ensure uniform and personal appearance are clean and professional.
• Confidentiality: Maintain confidentiality of proprietary information; protect company assets.
  
  
  

Why You'll Love It Here:

• Bonus money for doing a great job
• Discounts for you, and even your friends and family
• Training and Development Opportunities
• 401(k) with company match, Life insurance
• Generous Paid Time Off
• Health Coverage: Medical, Dental, Vision.
  
  
  

How to Apply:

Ready to join a team where PEOPLE are our passion? Apply now at www.LHGjobs.com and become part of the Landmark Hotel Group family!

Hilton Garden Inn Suffolk Riverfront

100 East Constance Road

Suffolk, Virginia 23434

Call Us: 757-925-1300

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability.