Front Desk Agent

Crescent Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is looking for dedicated associates to join their team in Pittsburgh. This role involves greeting guests, managing check-ins and check-outs, and ensuring compliance with policies and procedures. With a focus on personal and professional development, the company offers a supportive culture that values diversity and inclusion. Employees enjoy competitive salaries and a comprehensive benefits package including medical insurance, 401(k) matching, and hotel discounts. If you're passionate about delivering exceptional guest experiences, this opportunity is perfect for you.

Benefits

Associate Referral Bonus

Performance Incentive

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid vacation, sick, and holiday time

Tuition Reimbursement

Free employee meals

Hotel discounts

Employee Assistance Program

Responsibilities

• Greet guests and process check-ins and check-outs efficiently.
• Resolve guest requests in compliance with policies and brand standards.

Job description

Marriott Pittsburgh CC
Marriott Pittsburgh City Center
112 Washington Pl
Pittsburgh, PA 15219, USA

The award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG Paints Arena & minutes from downtown. Spacious, intuitively designed rooms & suites feature pillowtop bedding, flexible workspaces, marble bathrooms & high-speed internet access; many also showcase views of the Pittsburgh skyline. Additional amenities of our hotel in Pittsburgh, PA include a heated indoor pool & state-of-the-art fitness center. Steelhead Brasserie & Wine Bar, our reimagined restaurant, offers a trendy ambiance & exceptional cuisine, while Crafted North stands as Pittsburgh's most exciting cocktail destination.

When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent. We stand out in the hospitality industry because we believe in our people and our culture.

Engaged, satisfied and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion.

Our associates enjoy competitive salaries and a generous benefit package including:

1. Associate Referral Bonus
2. Performance Incentive
3. Medical, Dental and Vision Insurance
4. 401(k) with Company Match
5. Paid vacation, sick, and holiday time
6. Tuition Reimbursement
7. Free employee meals
8. Hotel discounts (including friends and family discounts)
9. Employee Assistance Program

JOB OVERVIEW: Greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.

Full and Part Time positions available.

SHIFTS: 7AM-3PM and 3PM-11PM

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)