Front Desk Agent $16

Concord Hospitality Enterprises; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality company as a Front Desk Agent, where your passion for service will shine. This entry-level role places you at the heart of guest engagement, ensuring every visitor's experience is exceptional. With a focus on quality and community, you'll thrive in a supportive environment that values your contributions. Enjoy competitive wages and a robust benefits package, including medical and tuition assistance, while being part of a team that prioritizes fun and professional growth. If you have a winning personality and a commitment to excellence, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Tuition Assistance

Discounted Hotel Rates

Training Opportunities

Qualifications

• Passionate about serving others and creating exceptional guest experiences.
• Proactive, responsive, and caring attitude essential for success.

Responsibilities

• Assist guests efficiently and courteously at all times.
• Address guest concerns promptly to ensure satisfaction.
• Maintain high levels of service and hospitality.

Skills

Customer Service

Communication

Problem-Solving

Cash Handling

Education

High School Diploma

Job description

Join to apply for the Front Desk Agent $16 role at Concord Hospitality Enterprises

1 week ago Be among the first 25 applicants

Role Overview

We are seeking passionate individuals who enjoy serving others! As a Front Desk & Guest Care team member, you'll be at the heart of the hotel, engaging with guests and ensuring their experience is exceptional. A proactive, responsive, and caring attitude is essential. If you have a winning personality, enjoy engaging with people, and take responsibility seriously, this role is ideal for you. At Concord Hospitality, we foster a culture of respect and value every team member.

Responsibilities

• Assist guests efficiently, courteously, and professionally at all times.
• Maintain high levels of service and hospitality.
• Address guest concerns promptly and effectively, ensuring satisfaction.
• Post charges, collect payments, and adhere to cash handling procedures.
• Manage guest mail and messages with professionalism and respect for privacy.
• Be knowledgeable about hotel branding, programs, and offers.
• Communicate effectively with departments and management regarding guest feedback.
• Respond quickly to calls, visitors, and team members needing assistance.
• Follow hotel safety and emergency procedures.

Benefits (Full-Time Associates)

We offer competitive wages and a comprehensive benefits package including medical, dental, vision, life insurance, disability options, 401K, tuition assistance, discounted hotel rates, and opportunities for training and career growth.

Why Choose Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We prioritize creating a positive work environment where associates are valued. Enjoy a culture that cares about your development and engagement through various fun activities. We are committed to hiring the best and providing a supportive, drug-free workplace.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Hospitality
• Industry: Hospitality

Referrals can double your chances of interviewing with us. Get notified about similar opportunities in Pittsburgh, PA.