Front Desk Agent

CoralTree Hospitality Group; Jackson, Northern (WY, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Retention bonus

Job summary

CoralTree Hospitality Group is seeking a friendly Front Desk/Guest Services Associate for seasonal shifts in Jackson, Wyoming. You will greet guests, assist with check-in/check-out, and promote hotel amenities to create memorable experiences.

A $500 retention bonus is offered for team members who remain through October 1, 2026, paid with payroll. Seasonal FT & PT positions run from May 15, 2026 to October 1, 2026.

Qualifications

• Flexibility with work days and hours.
• Experience in delivering service to guests.
• People person with strong communication.
• Ability to multi-task with accuracy.

Responsibilities

• Greet guests warmly and assist with check-in and check-out.
• Provide information about hotel services and local attractions.
• Resolve guest questions and escalate issues to ensure guest satisfaction.
• Collaborate with team to maintain high standards of service.

Skills

Guest service

Flexibility

Communication

Multi-tasking

Job description

Overview

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.

We are pleased to offer a $500 retention bonus for team members who remain actively employed through October 1, 2026. This bonus will be paid out through payroll following the eligibility date. Our Seasonal positions are for FT & PT from May 15, 2026 - October 1, 2026.

Responsibilities

Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.

Qualifications

Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.