Front Desk Agent

CoralTree Hospitality; Jackson (WY); On-site; USD 20,664 - 27,552; Full time

Job summary

A prominent hospitality company located in Jackson, Wyoming is seeking enthusiastic individuals for FT & PT seasonal positions to provide exceptional guest services from May 15, 2026 to October 15, 2026. As a vital member of the team, you will warmly greet guests, assist with check in/out, and promote hotel services to ensure an unforgettable experience. Ideal candidates are flexible, possess excellent communication skills, and have previous experience in customer service.

Qualifications

• Flexibility with work days and hours is key.
• Previous experience in customer service is required.
• Must be a people's person with a genuine desire to serve others.

Responsibilities

• Warmly welcome and assist guests during check in and check out.
• Anticipate guests' needs and ensure their comfort and satisfaction.
• Promote hotel services and create memorable experiences.

Skills

Great communication skills

Flexibility

Experience in customer service

Ability to multitask

Job description

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.

We are currently looking for FT & PT seasonal positions from May 15, 2026 - October 15, 2026.

Responsibilities

Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met. Enjoy multi‑tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.

Qualifications

Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi‑task while ensuring accuracy.