FRONT DESK AGENT

Hilton Garden Inn (CHOICE INN OF CLAYBROOKE COMMONS, LLC); Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

The Hilton Garden Inn Indianapolis is seeking friendly front desk agents to provide outstanding guest service. You will greet guests, answer questions, assist with check-in and check-out, and help travelers plan their stay.

Candidates should be comfortable with computers, able to stand for eight hours, and capable of lifting up to 25 pounds. A positive attitude and a smile go a long way in creating a welcoming atmosphere for guests arriving and departing.

Qualifications

• Must be able to stand for 8 hours.
• Able to lift and move up to 25 lbs.
• Good working knowledge of computers.
• Friendly, welcoming, and smiley demeanor.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Answer questions and provide information about the hotel and local area.
• Handle guest inquiries with attentiveness and a positive attitude.

Job description

Hello! GoodMorning! Hi there! Good Afternoon! Thank You!Do you say these things to complete strangers? Do you normally have a smile on your face andenjoy talking with people? Then we havea job for you! We are looking forindividuals to provide excellent customer service to our guests. Whether it be talking to them on the phone,checking them into the hotel, assisting them with questions, greeting them asthey come and go or just chatting with them about their stay or their travelplans. A good front desk agent isattentive to every guest that they encounter, must be able to be on their feet8 hours, have working knowledge of computers, be able to lift and move up to 25lbs. and most of all …… SMILE!