Front Desk Agent

Hospitality Ventures Management Group; Duluth (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks a friendly and enthusiastic team member who loves engaging with people. In this role, you will create memorable experiences for guests by providing exceptional service, whether in person or over the phone. Your responsibilities will include welcoming guests, assisting with check-ins and check-outs, and ensuring a pleasant stay. If you enjoy working in a dynamic environment and have a passion for customer service, this opportunity is perfect for you.

Qualifications

• Basic reading, writing, and math skills are required.
• 1-3 months of related experience and/or training preferred.

Responsibilities

• Welcoming and serving guests with exceptional service.
• Ensuring timely check-in and check-out for guests.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Who this job will appeal to

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Basic reading, writing, and math skills are required. May be required to work nights, weekends, and/or holidays. This job requires the ability to perform the following: talk, hear, and interact with guests regularly; use hands and fingers to handle or feel objects, tools, or controls; occasionally walk, sit, and reach with hands and arms; frequently lift and/or move up to 10 pounds; stand for long periods.

Education & Experience

High school diploma or GED, or an equivalent combination of education and experience. One to three months of related experience and/or training.

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Ventures Management Group