Front Desk Agent

BeloForm Craft; Detroit (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Join a growing team at a leading design firm as a Front Desk Agent in Detroit. In this customer-focused role, you'll serve as the initial point of contact for clients and visitors, ensuring a warm welcome and delivering excellent service. Responsibilities include managing phone calls, scheduling appointments, and maintaining an organized front desk space, while contributing to a supportive and collaborative work environment with opportunities for growth.

Benefits

Competitive salary

On-the-job training and skill development

Opportunities for growth and internal advancement

Supportive and collaborative work environment

Qualifications

• 1+ year of experience in a front desk, receptionist, or customer service role.
• Professional appearance and demeanor.
• Strong verbal and written communication skills.

Responsibilities

• Greet and welcome clients, visitors, and staff in a professional manner.
• Schedule appointments and manage meeting room bookings.
• Handle basic administrative tasks such as data entry and filing.

Skills

Communication

Multitasking

Organizational Skills

Interpersonal Skills

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft Office

Job description

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Job Description

**Job Description:**

We are currently seeking a detail-oriented and customer-focused **Front Desk Agent** to join our team in Cincinnati. As the first point of contact for clients and visitors, the Front Desk Agent plays a key role in delivering outstanding service and ensuring a positive first impression of our company.

Responsibilities

• Greet and welcome clients, visitors, and staff in a professional manner
• Answer and direct incoming phone calls and emails
• Maintain a clean and organized front desk area
• Schedule appointments and manage meeting room bookings
• Handle basic administrative tasks such as data entry and filing
• Provide information about company services and respond to inquiries
• Coordinate deliveries and manage incoming/outgoing mail
• Support other departments as needed
  
  

Qualifications

**Qualifications:**

• High school diploma or equivalent; associate degree preferred
• 1+ year of experience in a front desk, receptionist, or customer service role
• Strong verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask, stay organized, and work independently
• Professional appearance and demeanor
• Excellent time management and interpersonal skills
  
  

Additional Information

Benefits

• Competitive salary ($38,000 – $45,000 per year)
• Full-time, stable employment
• Opportunities for growth and internal advancement
• On-the-job training and skill development
• Supportive and collaborative work environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Architecture and Planning

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