Front Desk Agent

Peachtree Group Hospitality Management; Troy (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality management company is seeking a motivated professional for a hospitality role focused on providing excellent guest service. The position involves check-in and check-out processes, ensuring guest satisfaction by anticipating needs and complying with brand standards, offering opportunities for career growth.

Responsibilities

• Process check-ins/outs and secure payments.
• Verify and adjust billing while assisting guests.
• Anticipate guest needs and exceed expectations.

Job description

Job Details

Description

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.