Front Desk Agent

Embassy Suites by Hilton Detroit Troy Auburn Hills; Troy (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel seeks enthusiastic team players capable of providing exceptional guest service. This role involves welcoming guests, managing check-ins and check-outs, and ensuring a memorable stay. Candidates should possess a high school diploma and basic interaction skills. Opportunities for advancement and various employee perks are offered.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO) and Paid Holidays

Full Healthcare Benefits (medical, dental, and vision)

401k Retirement Plan with a guaranteed 4% match

Hotel and Food and Beverage Discounts

Qualifications

• Basic reading, writing, and math skills required.
• 1 to 3 months of related experience preferred.

Responsibilities

• Welcoming and serving guests with exceptional service.
• Ensuring guests are checked in and out in a friendly manner.
• Assisting guests with inquiries and requests.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Who this job will appeal to

A team player with a great with a smile and who absolutely LOVES people!

What you will be doing

You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

One to three months in related experience and/or training.

Our Associates Love

• Amazing opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (including medical, dental, and vision coverage)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Online