Front Desk Agent

Buffalo Lodging Associates, LLC; Coventry (RI); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player in the hospitality sector is seeking a Front Desk Agent to join their dynamic team. This entry-level role involves welcoming guests, managing check-in/check-out procedures, and ensuring a seamless experience for visitors. You will be part of a vibrant team that values customer service and teamwork, with opportunities for learning and development. Enjoy a variety of benefits, including medical insurance, paid time off, and employee discounts. If you are passionate about hospitality and looking for a flexible part-time position, this is the perfect opportunity for you.

Benefits

Weekly pay every Friday

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Employer Match

Paid Vacation, Sick Leave, and Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life and Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program

Hotel discounts for employees, friends, and family

Qualifications

• Strong customer service skills are essential for guest interactions.
• Ability to handle cash and credit card transactions securely.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Handle cash and credit card transactions securely.

Skills

Customer Service

Cash Handling

Property Management Systems

Communication Skills

Education

High School Diploma

Tools

Hotel Management System

Job description

Job Title: Front Desk Agent

Join our team at Buffalo Lodging Associates, LLC as a Front Desk Agent.

Location

Hampton Inn by Hilton-Coventry/Warwick Area, 850 Centre of New England Blvd, Coventry, RI 02816. Conveniently located near I-95, restaurants, T.F. Green Airport, and downtown Providence. Our hotel features 124 guest rooms and offers a complimentary hot breakfast.

Responsibilities

• Greet guests and manage check-in/check-out procedures using our property management system.
• Handle cash, credit card transactions, and guest belongings securely.
• Identify guest needs and provide information about hotel services and amenities, responding promptly to requests.
• Take reservations via phone, inputting and updating information in the hotel management system.

Schedule

Morning shifts: 7 AM – 3 PM; Evening shifts: 3 PM – 11 PM. Weekend availability required.

Benefits

• Weekly pay every Friday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with Employer Match
• Paid Vacation, Sick Leave, and Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life and Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel discounts for employees, friends, and family
• Wellness Programs and Employee Events
• Learning and Development Opportunities
• Employee Referral Program

Additional Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Management and Manufacturing
• Industry: Hospitality