Front Desk Agent

Leadline Inc.; Bentonville (AR); On-site; USD 19,000 - 22,000; Full time

Job summary

Beechwood Hospitality, an MMI company, seeks a Front Desk Agent for the Doubletree Suites, Bentonville, AR. This position may be full-time or part-time, starting at $14.00-$16.00 per hour depending on experience, with a clean driving record required for shuttle duties.

We offer an inclusive, equal-opportunity workplace and a commitment to guest satisfaction. Responsibilities include greeting guests, handling check-ins/outs, answering questions, and guiding guests with local recommendations.

Qualifications

• Previous hospitality or guest service experience preferred.
• Strong communication and interpersonal skills.
• Friendly, outgoing personality with a passion for guest care.
• Ability to multitask and remain organized in a fast-paced setting.
• Flexibility to work varied schedules, including weekends and holidays.
• Commitment to delivering exceptional service and creating memorable guest experiences.

Responsibilities

• Greet and check-in guests with professionalism and enthusiasm
• Assist guests with check-out and ensure billing accuracy
• Respond to guest questions and provide recommendations about the hotel and local attractions
• Address guest concerns promptly and courteously to ensure a positive experience
• Maintain a clean, organized, and inviting front desk environment
• Communicate effectively with housekeeping, maintenance, and leadership teams
• Manage phone calls, reservations, and administrative duties as needed

Skills

Hospitality experience

Communication skills

Multitasking

Customer service

Flexibility

Job description

Here is some basic information about this Position:

Position Name

Front Desk Agent

Company

Doubletree Suites by Hilton

Position Location

Bentonville, AR

Position Type

Full Time

Remote Type

Onsite

$14.00 - $16.00 per hour

Job Description

Position: Front Desk Agent

Location: Bentonville, AR

If you believe genuine hospitality leaves a lasting impression, we invite you to explore an opportunity with Beechwood Hospitality, an MMI company at DoubleTree Suites located in Bentonville, AR. We have full-time and part-time positions available, starting at $14.00-$16.00 depending on experience. This position also requires a clean driving record due to transporting guests in our shuttle van during shifts when needed.

Key Responsibilities:

• Greet and check-in guests with professionalism and enthusiasm
• Assist guests with check-out and ensure billing accuracy
• Respond to guest questions and provide recommendations about the hotel and local attractions
• Address guest concerns promptly and courteously to ensure a positive experience
• Maintain a clean, organized, and inviting front desk environment
• Communicate effectively with housekeeping, maintenance, and leadership teams
• Manage phone calls, reservations, and administrative duties as needed

What We're Looking For:

• Previous hospitality or guest service experience preferred
• Strong communication and interpersonal skills
• A friendly, outgoing personality with a passion for guest care
• Ability to multitask and remain organized in a fast-paced setting
• Flexibility to work varied schedules, including weekends and holidays
• A commitment to delivering exceptional service and creating memorable guest experiences

If you enjoy connecting with people, thrive in a service-focused environment, and take pride in creating exceptional stays, we would love to hear from you.

Beechwood Hospitality, an MMI company fosters a work environment that is inclusive as well as diverse, where team members are encouraged to be themselves. Beechwood Hospitality, an MMI company is an Equal Opportunity Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.