Front Desk Agent — Create Memorable Stays

Leadline Inc.; Bentonville (AR); On-site; USD 19,000 - 22,000; Full time

Job summary

Beechwood Hospitality, an MMI company, seeks a Front Desk Agent for the Doubletree Suites, Bentonville, AR. This position may be full-time or part-time, starting at $14.00-$16.00 per hour depending on experience, with a clean driving record required for shuttle duties.

We offer an inclusive, equal-opportunity workplace and a commitment to guest satisfaction. Responsibilities include greeting guests, handling check-ins/outs, answering questions, and guiding guests with local recommendations.

Qualifications

• Previous hospitality or guest service experience preferred.
• Strong communication and interpersonal skills.
• Friendly, outgoing personality with a passion for guest care.
• Ability to multitask and remain organized in a fast-paced setting.
• Flexibility to work varied schedules, including weekends and holidays.
• Commitment to delivering exceptional service and creating memorable guest experiences.

Responsibilities

• Greet and check-in guests with professionalism and enthusiasm
• Assist guests with check-out and ensure billing accuracy
• Respond to guest questions and provide recommendations about the hotel and local attractions
• Address guest concerns promptly and courteously to ensure a positive experience
• Maintain a clean, organized, and inviting front desk environment
• Communicate effectively with housekeeping, maintenance, and leadership teams
• Manage phone calls, reservations, and administrative duties as needed

Skills

Hospitality experience

Communication skills

Multitasking

Customer service

Flexibility

Job description

Beechwood Hospitality, an MMI company, seeks a Front Desk Agent for the Doubletree Suites, Bentonville, AR. This position may be full-time or part-time, starting at $14.00-$16.00 per hour depending on experience, with a clean driving record required for shuttle duties.

We offer an inclusive, equal-opportunity workplace and a commitment to guest satisfaction. Responsibilities include greeting guests, handling check-ins/outs, answering questions, and guiding guests with local recommendations.