Front Desk Agent

Avalonvi; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Training provided

Professional workplace

Growth opportunities

Job summary

Avalonvi in Austin is seeking a friendly Front Desk Agent to be the welcoming first point of contact, assisting visitors and keeping daily activities organized and efficient.

You will direct visitors, answer general questions, and support front desk operations. Training and team support are provided to help you thrive in a professional, collaborative workplace. This role offers growth opportunities and a chance to develop customer service skills in a dynamic, face-to-face environment.

Qualifications

• Strong interpersonal and verbal communication abilities.
• Friendly, professional, and service-oriented attitude.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities calmly and efficiently.
• Dependability, punctuality, and willingness to learn.
• Ability to work with visitors and colleagues from diverse backgrounds.
• Front desk or customer service experience is helpful but not required.

Responsibilities

• Welcome visitors and provide a friendly, professional first point of contact.
• Assist guests with general questions and provide relevant information.
• Direct visitors to the appropriate team members or designated areas.
• Help maintain an organized and inviting reception area.
• Support daily administrative and front desk activities as needed.
• Communicate visitor requests and updates to staff.
• Follow company procedures while maintaining professionalism and discretion.

Skills

Interpersonal skills

Verbal communication

Organizational skills

Attention to detail

Multitasking

Punctuality

Teamwork

Customer service experience

Job description

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

About the Role

We are seeking a welcoming, organized, and dependable Front Desk Agent to create a positive first impression for our company. This role is well suited to someone who enjoys assisting visitors, keeping daily activities organized, and helping people feel comfortable and informed. Training and team support will be provided to help the successful candidate thrive.

Responsibilities

• Welcome visitors and provide a friendly, professional first point of contact.
• Assist guests with general questions and provide relevant information.
• Direct visitors to the appropriate team members or designated areas.
• Help maintain an organized and inviting reception area.
• Support daily administrative and front desk activities as needed.
• Communicate visitor requests and relevant updates to the appropriate staff.
• Follow company procedures while maintaining professionalism and discretion.

Qualifications

• Strong interpersonal and verbal communication skills.
• Friendly, professional, and service-oriented attitude.
• Good organizational skills and attention to detail.
• Ability to manage multiple priorities calmly and efficiently.
• Dependability, punctuality, and a willingness to learn.
• Ability to work well with visitors and colleagues from different backgrounds.
• Previous front desk or customer service experience is helpful but not required.

What We Offer

• Training and support to help you succeed.
• A professional and collaborative workplace.
• Opportunities to develop organizational and customer service skills.
• Potential for continued professional growth.
• Compensation based on the position and experience.