Front Desk Administrator — Patient Care & Scheduling

Therapy Partner Solutions; Carolina Village (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

SEPT Physical Therapy in Hendersonville is seeking a Front Desk Administrator to join our outpatient services team. You will warmly greet patients, manage check-ins and check-outs, handle co-pays, verify coverage, and schedule and confirm appointments, coordinating care with our therapy staff for a seamless patient experience.

This full-time, front-office role emphasizes excellent customer service, organization, and teamwork.

Qualifications

• High school diploma required; healthcare education preferred.
• 1–2 years front office experience, healthcare setting preferred.
• Excellent communication and multitasking abilities.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Greet and assist patients in person and by phone.
• Manage check-ins/check-outs and verify insurance.
• Schedule appointments and process payments.
• Coordinate care with therapy staff and billing.

Skills

Microsoft Office

Organized

Multitasking

Interpersonal skills

Customer service

Typing

Computer skills

Education

High school diploma

Healthcare education preferred

Job description

SEPT Physical Therapy in Hendersonville is seeking a Front Desk Administrator to join our outpatient services team. You will warmly greet patients, manage check-ins and check-outs, handle co-pays, verify coverage, and schedule and confirm appointments, coordinating care with our therapy staff for a seamless patient experience.

This full-time, front-office role emphasizes excellent customer service, organization, and teamwork.