Patient Care Front Desk Coordinator

Therapy Partner Solutions; Hendersonville (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

SEPT Physical Therapy, part of Therapy Partner Solutions, is seeking a Front Desk Administrator in Hendersonville, NC. This full-time role focuses on warmly greeting patients, handling check-ins and check-outs, processing payments, verifying insurance, and scheduling to ensure a seamless patient experience within our outpatient clinic.

We offer a cohesive, supportive team environment where front-desk staff collaborate with therapists and billing to keep operations running smoothly.

Qualifications

• High school graduate; healthcare education preferred.
• 1-2 years experience in a front office setting (healthcare preferred).
• Motivated team player with proactive work attitude and limited supervision.
• Front desk experience in a medical environment is preferred.

Responsibilities

• Provide exceptional customer service, in-person and over the phone.
• Handle appointment scheduling, registration verification, and payments.
• Maintain therapists' schedules to support staff productivity.
• Act as liaison between therapy staff, billing, and MD offices.

Skills

Customer service

Scheduling

Microsoft Office

Multitasking

Communication

Typing

Attention to detail

Education

High school diploma

Healthcare technical school

Job description

SEPT Physical Therapy, part of Therapy Partner Solutions, is seeking a Front Desk Administrator in Hendersonville, NC. This full-time role focuses on warmly greeting patients, handling check-ins and check-outs, processing payments, verifying insurance, and scheduling to ensure a seamless patient experience within our outpatient clinic.

We offer a cohesive, supportive team environment where front-desk staff collaborate with therapists and billing to keep operations running smoothly.