Front Desk Administrative Support - Westwood, Pediatrics

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

The University of California – Westwood Children's Health Center – seeks a Front Desk Administrative Support to serve as the first point of contact for patients and families in a busy pediatric clinic. The role includes patient registration and check-in, insurance verification, co-pay processing, appointment scheduling, and referrals coordination.

This position requires travel to the Santa Monica Pediatric Specialty Care clinic as needed.

Qualifications

• Ability to work flexible hours and travel/float to department clinics as assigned.
• Based at Westwood Children's Health Center with travel to the Santa Monica clinic as needed.
• Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintaining sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Responsibilities

• Patient registration and check-in
• Insurance verification
• Process co-payments
• Appointment scheduling
• Verify referrals and authorizations
• Triage calls

Skills

Communication skills

Organizational skills

Multi-tasking

Front desk experience

Job description

Description

As a Front Desk Administrative Support member, you will provide essential front office assistance to the Westwood Children's Health Center. We are looking for an energetic and friendly candidate that will deliver an exceptional first point of contact for our patients and their families in this fast-paced and high pressure clinic. Responsibilities include, but are not limited to:

• Patient registration and check-in


• Insurance verification


• Process co-payments


• Appointment scheduling


• Verify referrals and authorizations


• Triage calls

This position is based at the Westwood Children's Health Center and will be required to travel to the Santa Monica Pediatric Specialty Care clinic as needed.

Salary Range: $27.74-39.36 Hourly

Qualifications

Required:

• Ability to work flexible hours and travel/float to department clinics as assigned.


• This position is based at the Westwood Children's Health Center and will be required to travel to the Santa Monica Pediatric Specialty Care clinic as needed.


• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.


• Excellent organizational skills and ability to prioritize assignments


• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules


• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Highly Desirable:

• Fluent in Spanish.


• Knowledge of major medical insurance plans and types of coverage provided.


• Knowledge of medical terminology.