Front Desk & Administrative Support Specialist

Good Shepherd Services; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Tuition Assistance

Paid Time Off (40+ days)

Personal Insurance

Pet Insurance

403(b) Retirement Plan

Job summary

Good Shepherd Services is actively seeking a Front Desk Receptionist to provide daily front desk support and handle clerical and administrative tasks. The role includes greeting visitors, answering calls, and directing inquiries at a busy Brooklyn site.

Key duties include data entry, mail handling, inventory management, and calendar coordination. Candidates should have a high school diploma, at least two years of related admin experience, and strong MS Office and communication skills.

Qualifications

• High School Diploma or GED required.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
• Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
• Commitment to working toward positive community change.
• Valid, clean NYS driver’s license preferred.
• Commitment to work from a strength based, trauma informed youth and family development perspective.

Responsibilities

• Provide front desk office support including answering and directing calls and visitors.
• Sort and distribute incoming and outgoing mail.
• Process clerical tasks such as typing, copying, filing and email updates.
• Assist in entering data into systems (Excel, DOP Connect).
• Update front desk materials for distribution to visitors (fliers, referrals).
• Maintain inventory of office, kitchen, and building supplies.
• Attend meetings, trainings, and workshops as needed.
• Assist with petty cash, MetroCards, check requests, and credit card reconciliation.
• Manage agency vehicle sign-out log and maintenance updates.
• Maintain Building Calendar for space, office, and van reservations.

Skills

Administrative experience

Excellent communication

Valid NYS driver’s license (preferred)

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Outlook

Intranet engines

Databases

Hand-held devices

Job description

Good Shepherd Services is actively seeking a Front Desk Receptionist to provide daily front desk support and handle clerical and administrative tasks. The role includes greeting visitors, answering calls, and directing inquiries at a busy Brooklyn site.

Key duties include data entry, mail handling, inventory management, and calendar coordination. Candidates should have a high school diploma, at least two years of related admin experience, and strong MS Office and communication skills.