Front Desk Receptionist

Good Shepherd Services; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Tuition Assistance

Paid Time Off (40+ days)

Personal Insurance

Pet Insurance

403(b) Retirement Plan

Job summary

Good Shepherd Services is actively seeking a Front Desk Receptionist to provide daily front desk support and handle clerical and administrative tasks. The role includes greeting visitors, answering calls, and directing inquiries at a busy Brooklyn site.

Key duties include data entry, mail handling, inventory management, and calendar coordination. Candidates should have a high school diploma, at least two years of related admin experience, and strong MS Office and communication skills.

Qualifications

• High School Diploma or GED required.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
• Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
• Commitment to working toward positive community change.
• Valid, clean NYS driver’s license preferred.
• Commitment to work from a strength based, trauma informed youth and family development perspective.

Responsibilities

• Provide front desk office support including answering and directing calls and visitors.
• Sort and distribute incoming and outgoing mail.
• Process clerical tasks such as typing, copying, filing and email updates.
• Assist in entering data into systems (Excel, DOP Connect).
• Update front desk materials for distribution to visitors (fliers, referrals).
• Maintain inventory of office, kitchen, and building supplies.
• Attend meetings, trainings, and workshops as needed.
• Assist with petty cash, MetroCards, check requests, and credit card reconciliation.
• Manage agency vehicle sign-out log and maintenance updates.
• Maintain Building Calendar for space, office, and van reservations.

Skills

Administrative experience

Excellent communication

Valid NYS driver’s license (preferred)

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Outlook

Intranet engines

Databases

Hand-held devices

Job description

Good Shepherd Services is an equal opportunity employer. We welcome prospective employees for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission.

Good Shepherd Services does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other applicable protected classification , in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance.

The Front Desk Receptionist provides daily ongoing support on all front desk matters and is responsible for the performance of all clerical and administrative duties as outlined below.

LOCATION: 692 Blake Ave, Brooklyn, NY 11207

HOURS: 35 Hours/Week, Non-Exempt (Monday-Thursday 10a-6p and Friday 9a-5p)

Salary: $40,000 / year - $50,000 / year

MAJOR DUTIES:

• Provide front desk office support as needed, including but not limited to answering and appropriately directing incoming calls and visitors.
• Sort and distribute incoming and outgoing general mail.
• Process clerical material, including but not limited to typing, making copies, and filing program and administrative correspondence and email updates.
• Assist in entering data into the appropriate system as needed (Excel, DOP Connect)
• Responsible for updating front desk materials for distribution to visitors such as fliers and referrals posting.
• Maintain inventory of office, kitchen, and building supplies.
• Attend all relevant meetings, trainings, and workshops as needed
• Assist with the preparation of petty cash, MetroCards, check requests, and credit card reconciliation
• Responsible for the agency vehicle sign-out log, checklist, and maintenance update
• Responsible for updating and managing the Building Calendar to reflect request submitted for space, office, and van reservation.
• Additional tasks as needed

QUALIFICATIONS:

• High School Diploma or GED required.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
• Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
• Commitment to working toward positive community change.
• Valid, clean NYS driver’s license preferred.
• Commitment to work from a strength based, trauma informed youth and family development perspective.

Tuition Assistance 40+ Days of Paid Time Off

Personal and Pet Insurance 403 (B) Retirement Plan

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