Front Desk & Administrative Support - First Shift

West Michigan Hispanic Chamber of Commerce; Grand Rapids, Northern (MI, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

403(b) retirement match

Generous PTO

Tuition assistance and loan forgivance

Employee Assistance Program

Davenport University tuition discounts

Job summary

Pine Rest Christian Mental Health Services is seeking a Team Support Staff member for full-time, first shift, across several Pine Rest locations. You will greet patients, visitors, and staff, manage calls, schedule appointments, and keep the office running smoothly.

The role emphasizes strong communication, organization, and customer service in a busy healthcare setting, with benefits supporting employees and families.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of related work experience preferred.
• Microsoft Office experience preferred.
• Strong communication, organization, and customer service skills.

Responsibilities

• Greet and assist patients, visitors, and staff
• Answer, screen, and direct phone calls
• Schedule appointments and maintain calendars
• Perform data entry and maintain confidential records
• Assist with medical records and documentation in clinical settings
• Help with general office duties, filing, correspondence, and supplies
• Provide friendly and professional customer service
• Maintain composure and organization in a fast-paced environment

Skills

Communication

Organization

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pine Rest Christian Mental Health Services is seeking a Team Support Staff member for full-time, first shift, across several Pine Rest locations. You will greet patients, visitors, and staff, manage calls, schedule appointments, and keep the office running smoothly.

The role emphasizes strong communication, organization, and customer service in a busy healthcare setting, with benefits supporting employees and families.