Team Support Lead: Scheduling, Training & Admin

Pine Rest Christian Mental Health Svc; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

Pine Rest Christian Mental Health Services is seeking a Team Support Staff Lead to help run the front staff support team. You will train, schedule, and supervise front desk operations, ensuring smooth daily workflow and strong customer service.

Responsibilities include coordinating training, maintaining calendars, and supporting the supervisor or clinic manager in project planning. A background in administrative support and a commitment to compassionate care are essential.

Qualifications

• Minimum of 2 years of support staff experience or equivalent progression in lead/training/mentoring roles.
• Completion of high school diploma or equivalent.
• Ability to train and orient new staff on procedures and applications.

Responsibilities

• Assist day-to-day operations of the front staff support team.
• Provide administrative support and training/orientation for new staff.
• Coordinate staff schedules, assignments, and workload distribution.

Skills

Staff training

Team supervision

Scheduling

Customer service

Data entry

Education

High school diploma

Tools

Data entry software

Job description

Pine Rest Christian Mental Health Services is seeking a Team Support Staff Lead to help run the front staff support team. You will train, schedule, and supervise front desk operations, ensuring smooth daily workflow and strong customer service.

Responsibilities include coordinating training, maintaining calendars, and supporting the supervisor or clinic manager in project planning. A background in administrative support and a commitment to compassionate care are essential.