Front Desk & Administrative Specialist - Customer Care

D&M Leasing; Fort Worth (TX); On-site; USD 51,577,344 - 60,173,568; Full time

Job summary

D&M Leasing in Fort Worth, TX is seeking a friendly, organized Customer Service Specialist & Administrative Assistant to join our team. You will be the first point of contact for visitors and callers, handling inquiries, reservations, and documentation with professionalism.

The role blends customer service excellence with front desk support and administrative duties across departments. A high school diploma or GED and strong Excel/Microsoft Office skills are required.

Qualifications

• 2+ years of experience in customer service or administrative support.
• Strong communication and organizational abilities.
• Proficiency with Excel and Microsoft Office Suite required.
• Valid driver’s license with a clean driving record.

Responsibilities

• Serve as the primary point of contact for customers via phone, email, and in person.
• Handle front desk reception and administrative tasks across departments.
• Set up rental car reservations and document entry.
• Maintain accurate customer records and document interactions.
• Collaborate with internal teams to resolve issues and meet service goals.
• Protect confidential information in line with policies.

Skills

Excel

Microsoft Office

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Problem-solving

Time management

Attention to detail

Education

High school diploma or GED

Tools

Outlook

Word

PowerPoint

Job description

D&M Leasing in Fort Worth, TX is seeking a friendly, organized Customer Service Specialist & Administrative Assistant to join our team. You will be the first point of contact for visitors and callers, handling inquiries, reservations, and documentation with professionalism.

The role blends customer service excellence with front desk support and administrative duties across departments. A high school diploma or GED and strong Excel/Microsoft Office skills are required.