Front Desk & Administrative Coordinator — Public Service

State of Louisiana; Bossier City (LA); On-site; USD 34,000 - 46,000; Full time

Job summary

State of Louisiana DOTD seeks a Front Desk/Switchboard Operator for District 04 HQ. Responsibilities include operating the switchboard and two-way radio, greeting visitors, directing calls, handling mail, and data entry.

Schedule Monday-Friday 7:45 AM to 4:15 PM. Requires self-motivation and ability to work with little supervision, complete training, and participate in required continuing education.

Qualifications

• Two years of experience in administrative services.
• Experience substitution: 15 semester hours earned equals six months of experience.

Responsibilities

• Operates the District 04 Headquarters switchboard and two-way radio system.
• Greets and assists internal and external customers in a professional and courteous manner.
• Directs incoming calls to the appropriate person or department and receives and relays messages.
• Receives, date-stamps, sorts, and distributes incoming mail and processes outgoing mail and packages.
• Maintains petty cash, including processing payments, maintaining records, and ensuring proper documentation.
• Enters customer calls and information into the Customer Service Database and maintains related records.
• Communicates with management, employees, vendors, and the public while performing various clerical and administrative duties as assigned.
• May be required to perform other duties as necessary, including but not limited to emergency/disaster support activities.

Skills

Accepting Direction

Demonstrating Accountability

Following Policies and Procedures

Job description

State of Louisiana DOTD seeks a Front Desk/Switchboard Operator for District 04 HQ. Responsibilities include operating the switchboard and two-way radio, greeting visitors, directing calls, handling mail, and data entry.

Schedule Monday-Friday 7:45 AM to 4:15 PM. Requires self-motivation and ability to work with little supervision, complete training, and participate in required continuing education.