Front Desk & Administration Specialist — Onsite

GKN Aerospace; Muncie (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

GKN Aerospace in Muncie, IN seeks a Receptionist to be the first point of contact for visitors, customers, and suppliers, with day-to-day onsite administrative support. The role emphasizes professional communication, security responsibilities, and collaboration with HR and facilities teams.

The position requires 3+ years in reception/office roles, strong MS Office skills, and a focus on confidentiality and accuracy.

Qualifications

• High school diploma or equivalent.
• 3+ years of reception/office administration experience.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Ability to maintain confidentiality with employees, customers, suppliers and visitors.
• Strong attention to detail and accuracy in recordkeeping.

Responsibilities

• Greet and direct visitors, vendors, customers and employees in a professional manner.
• Manage visitor access and site security with the iLobby system.
• Answer, screen, and route incoming phone calls, emails and inquiries.
• Receive raw materials using supplier packing lists and enter parts into LN system to create routers.
• Maintain breakrooms and common areas with stocked supplies.
• Coordinate relationships with office vendors and service providers.
• Plan and coordinate employee recognition and workplace celebrations.
• Provide administrative support to Human Resources as needed.
• Assist Site Manager with additional duties and backup support.

Skills

Customer service

Office administration

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

GKN Aerospace in Muncie, IN seeks a Receptionist to be the first point of contact for visitors, customers, and suppliers, with day-to-day onsite administrative support. The role emphasizes professional communication, security responsibilities, and collaboration with HR and facilities teams.

The position requires 3+ years in reception/office roles, strong MS Office skills, and a focus on confidentiality and accuracy.