Front Desk Admin Support Specialist

Goodwill of Lane & South Coast Counties & Alaska; Eugene (OR); On-site; USD 22,000 - 25,000; Full time

Job summary

Goodwill Workforce Development in Eugene, OR is seeking a front desk and administrative support associate to staff reception, answer calls, perform data entry, and handle general clerical duties for multiple departments, including Workforce Development, Job Connections, HR, Operations and Retail. The role emphasizes friendly, respectful, and inclusive customer service.

Requirements include at least one year of clerical experience, a high school diploma or equivalent, and a valid driver’s

Qualifications

• One year of clerical or administrative support experience.
• High school diploma or equivalent.

Responsibilities

• Staff the front desk, answer and route calls, greet walk-in traffic, data entry and basic projects.
• Provide professional, respectful customer service.
• Promote Goodwill's mission, vision and values.
• Coordinate and maintain vocational resources and referral information.
• Maintain logs and databases with confidentiality.
• Assist with logistics for meetings and events.

Skills

Customer service

Fluent English

Data entry

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Excel

Database familiarity

Job description

Goodwill Workforce Development in Eugene, OR is seeking a front desk and administrative support associate to staff reception, answer calls, perform data entry, and handle general clerical duties for multiple departments, including Workforce Development, Job Connections, HR, Operations and Retail. The role emphasizes friendly, respectful, and inclusive customer service.

Requirements include at least one year of clerical experience, a high school diploma or equivalent, and a valid driver’s