Impactful Office Assistant — Workforce Programs

Southern Oregon Goodwill Industries; Medford (OR); On-site; USD 23,419 - 26,174; Full time

Job summary

Southern Oregon Goodwill Industries is seeking an Office Assistant to join the GoodWorks team in Medford, OR. The role supports workforce development programs, delivers customer service to job seekers, and assists with data entry and program administration.

The position emphasizes communication across diverse populations, coordination of calendar and reports, and collaboration with internal teams to drive program success.

Qualifications

• Two years recent and relevant experience in workforce development or a related field.
• High School diploma or equivalent preferred.
• Proficient with Microsoft Office Suite and digital platforms.

Responsibilities

• Provide exceptional customer service to participants and other stakeholders.
• Communicate clearly with diverse populations and partners.
• Maintain understanding of Goodwill programs and services.
• Input data accurately into Caseworthy, Excel, Jotform, and forms.
• Schedule, answer phones, file, and manage confidential information.

Skills

Communication skills

Customer service

Data entry

Office software proficiency

Education

High School diploma or equivalent

Tools

Caseworthy

Excel

Jotform

Microsoft Forms

Teams

Word

PowerPoint

Job description

Southern Oregon Goodwill Industries is seeking an Office Assistant to join the GoodWorks team in Medford, OR. The role supports workforce development programs, delivers customer service to job seekers, and assists with data entry and program administration.

The position emphasizes communication across diverse populations, coordination of calendar and reports, and collaboration with internal teams to drive program success.