Front Desk & Admin Support - Health Services

Thrive Behavioral Health, Inc.; Warwick (RI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Vacation time

Sick leave

Birthday off

Paid holidays

Paid lunch

Low-deductible medical insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Aflac option

Employee assistance program

Job summary

Thrive Behavioral Health, Inc. is seeking a Front Desk Admin Assistant for our Health Lane location in Warwick, RI. The role involves greeting clients, handling calls, collecting payments, and updating demographics and insurance information.

The position is full-time and non-exempt, with responsibilities including data entry, scheduling, and supporting the administrative team. The ideal candidate will have an Associate degree or equivalent and strong MS Word/Excel skills, plus the ability to

Qualifications

• Associates Degree or equivalent combination of education and experience.
• Strong working knowledge of Microsoft Word and Excel.
• Demonstrated ability to plan, organize, and work with minimal supervision. Excellent customer service skills a must.

Responsibilities

• Greet clients/visitors and provide excellent customer service.
• Answer and route switchboard calls.
• Collect and record first party payments and track client balances.
• Verify and update client demographics and insurance information.
• Provide backup coverage for building Administrative Assistant as needed.
• Track identified services and create spreadsheets as requested.
• Schedule management and appointment reminders.
• Review e-mail account daily for new messages.
• Carry and project Thrive image and adhere to company ethics.

Skills

Microsoft Word

Microsoft Excel

Customer service

Organizational skills

Education

Associate degree or equivalent

Job description

Thrive Behavioral Health, Inc. is seeking a Front Desk Admin Assistant for our Health Lane location in Warwick, RI. The role involves greeting clients, handling calls, collecting payments, and updating demographics and insurance information.

The position is full-time and non-exempt, with responsibilities including data entry, scheduling, and supporting the administrative team. The ideal candidate will have an Associate degree or equivalent and strong MS Word/Excel skills, plus the ability to