Front Desk & Admin Specialist — HVAC Office (Wilmington)

Homans Associates, LLC; Wilmington (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Homans Associates, LLC is seeking a Receptionist at the Wilmington branch to be the main point of contact for calls and visitors. The role supports online chat inquiries, sets up new accounts, and coordinates travel for the Executive Team. Strong communication and organization are essential for office efficiency.

The position requires proficiency in Microsoft Office and the ability to work independently with attention to detail in a professional setting.

Qualifications

• Experience as a receptionist or in a front-desk role is preferred.
• Strong written and verbal communication skills required.
• Ability to stay organized and manage multiple tasks independently.

Responsibilities

• Greeting and directing callers and in-person visitors at the Wilmington office.
• Set up new accounts in HVAC Partners and maintain records.
• Monitor and respond to online chat inquiries; forward requests to appropriate teams.
• Manage Executive Conference Room and Training Rooms; keep them ready for use.
• Order meals for meetings, training, and events when needed.
• Coordinate travel for the Executive Team ( flights, hotels, etc.).
• Maintain office/kitchen supplies and handle mail and deliveries.
• Perform general administrative duties and assist the Executive Team as required.
• Handle outgoing mail and send FedEx packages as necessary.
• Order supplies for the site and support other duties as assigned.

Skills

Microsoft Office proficiency

Reception & visitor handling

Administrative support

Tools

HVAC Partners software

Microsoft Office (Word, Excel, Outlook)

Job description

Homans Associates, LLC is seeking a Receptionist at the Wilmington branch to be the main point of contact for calls and visitors. The role supports online chat inquiries, sets up new accounts, and coordinates travel for the Executive Team. Strong communication and organization are essential for office efficiency.

The position requires proficiency in Microsoft Office and the ability to work independently with attention to detail in a professional setting.