Front Desk Admin Specialist — Flexible Schedule

Mecklenburg County Government; Charlotte (NC); Hybrid; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Employee discounts

Tuition reimbursement

Retirement plan with 5% employer match

Job summary

Mecklenburg County Park and Recreation Department is seeking an Administrative Support Assistant for Marion Diehl Recreation Center to manage front desk operations and provide exceptional customer service. You will handle inquiries via phone, email, and in-person, support three Managers, and assist with reservations and contracts.

The role requires experience with accounting processes, cash handling, and daily deposits in a busy recreation facility.

Qualifications

• Minimum of two years of administrative experience
• High School Diploma or equivalent
• Possession of North Carolina or South Carolina Driver’s License
• Proficient in Microsoft Office Suite and Excel

Responsibilities

• Provide administrative support to internal departmental staff
• Respond to inquiries and resolve administrative issues that may arise
• Prepare written correspondence such as memos, forms and emails
• Create, maintain, organize and enter information into databases and use various computer applications
• Operate office equipment, fax machines, copiers, or phone systems and arrange for needed repairs
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents
• Operate mail systems and coordinate the flow of information, internally or externally
• Schedule, confirm and maintain meetings, events, and schedules
• Compose, type, and distribute information such as meeting notes, agendas, and general information

Skills

Customer service

Coordination and organization

Judgment and decision making

Time management

Education

High School Diploma or equivalent

Tools

ActiveNet

Excel

Microsoft Office

Job description

Mecklenburg County Park and Recreation Department is seeking an Administrative Support Assistant for Marion Diehl Recreation Center to manage front desk operations and provide exceptional customer service. You will handle inquiries via phone, email, and in-person, support three Managers, and assist with reservations and contracts.

The role requires experience with accounting processes, cash handling, and daily deposits in a busy recreation facility.