Temporary Special Events Assistant- Park & Recreation Department

Mecklenburg County; North Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Mecklenburg County Park and Recreation Department in Charlotte seeks a Temporary Recreation Assistant to support outdoor events mainly in the Uptown Charlotte area, with events at various locations and times.

This entry-level role offers light duties, customer service, safety oversight, event setup, and assistance with reservations and celebrations. Hours vary and may include nights, weekends and holidays depending on events.

Qualifications

• Strong customer service skills.
• Willingness to work in all weather conditions.
• Experience assisting with special events is strongly preferred.

Responsibilities

• Provide customer service and handle funds for information, program registrations, rentals.
• Ensure safety of participants and administer first aid when necessary.
• Prepare facility before and after scheduled reservations for events.
• Visit Park and Recreation venues to monitor events and assist with special events.
• Enforce rules and collect fees for facility rentals.
• Assist with maintenance of facilities and recreational areas.
• Handle inquiries and complaints from the public.
• Assist with Department-sponsored events.

Skills

Customer service

Weather resilience

Event support experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Follow Your Calling, Find Your Career

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Did you know that Mecklenburg County Park and Recreation proudly hosts many community events each year? Hummingbird Festival, The Senior Games and Festival in the Park are just a few that our employees and residents look forward to every year! Mecklenburg County Park and Recreation Department (MCPRD) strives to enrich the lives of our residents. We do this by providing exciting and safe recreational amenities and programs, change to improve our resident’s fitness levels and decrease health care costs. This contributes to a sense of community through events and spaces for the public to socialize, thereby increasing property values and providing tourism venues. We protect open space, natural areas, and our treasured tree canopy through stewardship. We play a critical role in ensuring Mecklenburg County achieves its vision that the county “will be a community of pride and choice for people to LIVE, WORK and RECREATE.” The department serves a population exceeding one million residents and serves the City of Charlotte, six towns, and the unincorporated areas of the county covering 523 square miles. In addition, the department manages over 21,000 acres and 230+ parks, nature preserves, greenways and facilities. The Mecklenburg County Park & Recreation Department is continually recognized for its cutting-edge programs, state-of the-art facilities and unique partnerships. Our success is rooted in our staff. If you are interested in joining a dynamic team, dedicated to building a better community, and being recognized as leaders both in our community and across the country, then Mecklenburg County has great opportunities for you.

Position Summary

Mecklenburg County is excited to add a Temporary Recreation Assistant to our team! This position will assist with a variety of outdoor special events, activities, and commemorative events. This position will primarily be located in the Uptown Charlotte area, but events will be at various locations and times. The incumbent will provide light housekeeping and sanitation before, during and after events, prepare the facilities for reservations/bookings and assist with other event duties as assigned. The selected candidate will work a varying schedule, which may include nights, weekends and holidays depending on special events and reservations schedule. As is typical with event operations, hours vary and are subject to change.

By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

Preferred Qualifications

• Strong customer service skills
• Willingness to work in all weather conditions
• Experience assisting with special events strongly preferred

Essential Functions

• Provide customer service and handling of funds in a recreation center or park facility through telephone, emails, web site, social media and walk in patrons and customers for information, program registration, center daily use and rentals
• Ensure safety of participants/spectators and administer first aid when necessary
• Prepare facility before and after scheduled reservations for weddings and non-wedding events
• Visit Park and Recreation venues/sites, monitoring events and assisting with special events
• Enforce rules and regulations
• Collect fees and taking registrations for facility rentals
• Assist in light maintenance of facilities and recreational areas
• Handle inquiries and complaints from public
• Assist with Department-sponsored events

Minimum Qualifications

Experience: No experience required

Education

High School Diploma or equivalent

Licenses/Certifications

Requires a valid North Carolina or South Carolina Driver’s License and County Driving Privileges; CPR/First Aid

Computer Skills

General knowledge of various computer applications including Microsoft Office Suite

Knowledge

• Recreational programming and instruction

Skills

• Applying classroom knowledge through hands-on activities
• Developing and enforcing classroom rules and safety procedure
• Managing multiple tasks concurrently
• Organizing and presenting demonstrations in area of specialization

Abilities

• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Applied Learning: Assimilating and applying new job-related information in a timely manner
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Customer Focus: Ensuring that the customer perspective is a driving forces behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
• Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards

WORK ENVIRONMENT

Position may require incumbents to work outdoors

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.