Recreation Assistant- Sportsplex

Mecklenburg County; North Carolina; On-site; USD 17,000 - 25,000; Part time

Job summary

Mecklenburg County Park and Recreation Department is seeking part-time Recreation Assistants for the Sportsplex, Matthews, NC. The roles involve coordinating athletic reservations, supervising participants and spectators, and maintaining facilities and equipment.

The positions work weekday evenings and weekends, with significant interaction with event organizers and the public. No prior experience is required; a high school diploma or equivalent is needed.

Qualifications

• Experience: No experience required.
• Education: High School Diploma or equivalent.
• Computer Skills: General knowledge of various computer applications including Microsoft Office Suite.
• Licenses and Certifications: Valid North Carolina or South Carolina Driver’s License and County Driving Privileges; CPR/First Aid.
• Knowledge: Recreation, programs, and customer service-oriented responsibilities.

Responsibilities

• Provide customer service at a recreation facility, including handling information and registrations.
• Collect fees and process registrations for athletic events and reservations.
• Assist in maintenance of athletic equipment, buildings and grounds.
• Assist with logistics and preparations for athletic reservations and events.
• Ensure safety and enforce facility rules and regulations.

Skills

Customer service

Facility maintenance

Athletics experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Follow Your Calling, Find Your Career

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Did you know that Mecklenburg County Park and Recreation proudly hosts many community events each year? Hummingbird Festival, The Senior Games and Festival in the Park are just a few that our employees and residents look forward to every year! Mecklenburg County Park and Recreation Department (MCPRD) strives to enrich the lives of our residents. We do this by providing exciting and safe recreational amenities and programs, change to improve our resident’s fitness levels and decrease health care costs. This contributes to a sense of community through events and spaces for the public to socialize, thereby increasing property values and providing tourism venues. We protect open space, natural areas, and our treasured tree canopy through stewardship. We play a critical role in ensuring Mecklenburg County achieves its vision that the county “will be a community of pride and choice for people to LIVE, WORK and RECREATE.” The department serves a population exceeding one million residents and serves the City of Charlotte, six towns, and the unincorporated areas of the county covering 523 square miles. In addition, the department manages over 21,000 acres and 230+ parks, nature preserves, greenways and facilities. The Mecklenburg County Park & Recreation Department is continually recognized for its cutting-edge programs, state-of-the-art facilities and unique partnerships. Our success is rooted in our staff. If you are interested in joining a dynamic team, dedicated to building a better community, and being recognized as leaders both in our community and across the country, then Mecklenburg County has great opportunities for you.

Position Summary

Mecklenburg County Park and Recreation is excited to add Recreation Assistants to our team! We currently have Limited Part Time (~19hr/week) and Temporary opportunities available. These positions will be responsible for organizing and directing athletic reservations at Mecklenburg County’s Sportsplex located in Matthews, NC. The incumbents will monitor participants and spectators to ensure all facility guidelines are followed, perform maintenance and cleaning of athletic equipment, buildings, and grounds. In addition, they will partner with stadium event organizers and venue management to ensure proper preparation for events and will remain in communication with them to allow for effective facility operation. The schedules for these positions will primarily consist of weekday evenings and weekends based on facility needs and event schedules.

Facility Overview: The Sportsplex is located on 175 acres and consists of 9 synthetic turf multi-purpose fields, 2 grass multi-purpose fields, and a 5,000-spectator capacity grass multi-purpose Stadium. The facility hosts a variety of local, regional, and national youth, high school, college, and adult sports year-round, including tournaments and large Stadium events.

By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

Preferred Qualifications

• Recreation or athletics experience
• Experience with facility and grounds maintenance
• Strong customer service experience

Essential Functions

• Provide customer service and handling of funds at an athletic facility through telephone, emails, web site, social media and walk in patrons and customers for information, program registration, center daily use and rentals
• Collect fees and take registrations for athletic events and reservations
• Assist in maintenance of athletic equipment, buildings and grounds
• Assist with logistics and preparations for various athletic reservations and events at the Mecklenburg County Sportsplex
• Handle inquiries and complaints from public
• Ensure safety of participants/spectators
• Enforce facility rules and regulations

Minimum Qualifications

Experience: No experience required.

Education:

High School Diploma or equivalent

Combination of relevant education and relevant experience accepted? N/A

Computer Skills:

General knowledge of various computer applications including Microsoft Office Suite

Licenses and Certifications:

Position requires a valid North Carolina or South Carolina Driver’s License and County Driving Privileges; CPR/First Aid

Knowledge

KNOWLEDGE, SKILLS, AND ABILITIES

• Recreational programming and instruction

Skills

• Managing multiple tasks concurrently

Abilities

• Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
• Applied Learning: Assimilating and applying new job-related information in a timely manner.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Customer Focus: Ensuring that the customer perspective is a driving forces behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards.
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

WORK ENVIRONMENT

Moderate noise is typical for the work environment for this job.

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.