Front Desk & Admin Specialist — Billing & Customer Care

Interstate Batteries; Flint (MI); On-site; USD 23,000 - 30,000; Full time

Job summary

Interstate Batteries is seeking an Office Associate to manage front desk operations, paperwork, and general accounting support for distributor operations. You will handle AP/AR, process invoices, deposits, and customer interactions while supporting retail duties and dealer database maintenance.

The role requires a high school diploma or equivalent, at least one year in administrative support in warehouse/retail, and bookkeeping experience including AP/AR.

Qualifications

• High school graduate (or equivalent). Some college preferred.
• At least one year of administrative support experience in a warehouse or retail environment
• At least one year of bookkeeping or accounting experience, including AP, AR and Collections.
• Proficient in Microsoft Office products, including Outlook and Excel.
• Multi-line phone experience required.
• Demonstrated use of professional etiquette required.
• Excellent verbal communication skills are required.
• Previous experience in a customer-facing role is required.
• Ability to multi-task, quickly transitioning from one function/task to the next.
• Demonstrates good organizational skills and can prioritize tasks
• Must have a clean driver’s record and meet driver qualifications requirements
• Must possess valid Driver’s license

Responsibilities

• Operate front desk: phones, paperwork, and general accounting support.
• Perform monthly, quarterly and year-end close.
• Verify deposits and processing.
• Upload/download handheld devices and process data.
• Provide exceptional customer service in person and on the phone.
• Support front counter retail as needed.
• Maintain dealer database.
• Assist with inventory counts and variance research.
• Follow driver program requirements as specified by the manager.
• Other duties as assigned.

Skills

MS Office proficiency

Multi-line phone experience

Data entry

Customer service

Organization skills

Education

High school diploma or equivalent

Some college preferred

Tools

Excel

Outlook

Job description

Interstate Batteries is seeking an Office Associate to manage front desk operations, paperwork, and general accounting support for distributor operations. You will handle AP/AR, process invoices, deposits, and customer interactions while supporting retail duties and dealer database maintenance.

The role requires a high school diploma or equivalent, at least one year in administrative support in warehouse/retail, and bookkeeping experience including AP/AR.